Sanrio Anime Toys Kawaii Kuromi Mymelody Colorful Plush Love Series Stuffed Toy Plush Appease Doll Birthday Easter Gift
SPECIFICATIONS
Brand Name: Aoger
CN: Shanghai
Certification: CE
Features: Stuffed & Plush
Hign-concerned Chemical: None
Item Type: Animals
Material: Plush
Origin: Mainland China
Recommend Age: 14+y
Theme: TV & Movie Character
Type: Plush/Nano Doll
Do not initiate disputes without prior communication. Once a dispute is initiated, immediately block it.
Size Measured By hand.Will have +- 3cm Erro,
Due to differences in lighting and display. There may be color errors. Thanks For your understanding
Due to compression during transportation, plush toys may deform or have rough surfaces. You can blow it with a hair dryer, and the comb will flatten it
Shipping Policy for DragonBallUSA
Welcome to DragonBallUSA! We appreciate your choice for your pet accessory needs. To ensure a smooth and timely delivery, please review our shipping policy below.
Order Processing Time
Our dedicated team processes orders within 1 business day, Monday To Saturday: 10:00 AM- 3:00 PM.
Delivery Period
Expect your order to arrive within 5 to 10 business days for Express Delivery within the USA. Please note that shipping times commence from the day of shipment, not the purchase date. Delays may occur due to customs clearance, incorrect address details, unforeseen circumstances, or other external factors.
Order Cut-Off Time
Orders must be placed before 3:00 p.m. to be processed on the same business day. Orders placed after this time will be processed the next business day.
Shipping Costs
We offer Express Shipping at a flat rate of $10.00 for all orders within the USA.
Non-Shipping Days
Please be aware that we do not process orders on holidays.
Confirmation of Shipment
Once your order is dispatched, you will receive a confirmation email with a tracking ID. The tracking ID will become active within 24 hours.
Our Working Days
DragonBallUSA operates from Monday – Saturday: 10:00 AM- 3:00 PM.
Item Misplacement
If your order does not arrive within the specified timeframe, please contact the carrier directly. For further assistance, reach out to us at support@dragonballusa.com .
Incorrect Address
If an incorrect address results in the return of your items, you will be responsible for reshipping fees. Contact us at support@dragonballusa.com for assistance.
Address Change
To modify the delivery address, please contact us at support@dragonballusa.com within 24 hours of placing your order. Address changes are not possible once the order is in transit.
Cancellations
If you wish to cancel an order after confirmation, please contact our customer service within 24 hours. Once the order is shipped, refer to our return policy for further assistance.
Items Damaged During Transit
If you receive damaged or broken pet accessories, please contact us immediately. Provide clear images of the damaged merchandise via email to support@dragonballusa.com for a free exchange or refund.
