Gastly Figure Humidifying Water Replenishing Charging Spray Equipment Animation Humidifier Ornament Decoration Birthday Toy Gift
SPECIFICATIONS
Brand Name: TAKARA TOMY
Certification: CE
Choice: yes
Hign-concerned Chemical: None
Item Type: model
Shipping Policy for DragonBallUSA
Welcome to DragonBallUSA! We appreciate your choice for your pet accessory needs. To ensure a smooth and timely delivery, please review our shipping policy below.
Order Processing Time
Our dedicated team processes orders within 1 business day, Monday To Saturday: 10:00 AM- 3:00 PM.
Delivery Period
Expect your order to arrive within 5 to 10 business days for Express Delivery within the USA. Please note that shipping times commence from the day of shipment, not the purchase date. Delays may occur due to customs clearance, incorrect address details, unforeseen circumstances, or other external factors.
Order Cut-Off Time
Orders must be placed before 3:00 p.m. to be processed on the same business day. Orders placed after this time will be processed the next business day.
Shipping Costs
We offer Express Shipping at a flat rate of $10.00 for all orders within the USA.
Non-Shipping Days
Please be aware that we do not process orders on holidays.
Confirmation of Shipment
Once your order is dispatched, you will receive a confirmation email with a tracking ID. The tracking ID will become active within 24 hours.
Our Working Days
DragonBallUSA operates from Monday – Saturday: 10:00 AM- 3:00 PM.
Item Misplacement
If your order does not arrive within the specified timeframe, please contact the carrier directly. For further assistance, reach out to us at support@dragonballusa.com .
Incorrect Address
If an incorrect address results in the return of your items, you will be responsible for reshipping fees. Contact us at support@dragonballusa.com for assistance.
Address Change
To modify the delivery address, please contact us at support@dragonballusa.com within 24 hours of placing your order. Address changes are not possible once the order is in transit.
Cancellations
If you wish to cancel an order after confirmation, please contact our customer service within 24 hours. Once the order is shipped, refer to our return policy for further assistance.
Items Damaged During Transit
If you receive damaged or broken pet accessories, please contact us immediately. Provide clear images of the damaged merchandise via email to support@dragonballusa.com for a free exchange or refund.
Customer Reviews
VERY DAMAGED package. I attach a photo. The rest is quite good. Need to try.
Better then i expected for the price, the purple led is pretty bright and mist comes out well, will order more
Terrible product, it came with a defect and AliExpress did not take responsibility for the refund or provide an optimal solution.
The box arrived battered on all sides. The product only turns on for a few seconds and then shuts off. A very faint and strange noise can be heard, and the leds don’t have enough charge to light up as they should.
Received in 7 days
It arrived well wrapped with bubble wrap but with the lid sunk as can be seen in the photos.
As it is a gift, I did not want to open it. When I can open and test it, I will inform you of its condition and functionality.
